Locksmith FAQ

1) Why is it important to hire a professional, licensed locksmith?

Unfortunately, there are no regulations requiring locksmiths to be licensed. As a result, virtually any person off the street can claim to be a professional locksmith without having any real experience or expertise. If you hire an unlicensed locksmith, there’s no telling what you’re getting. Sure, the person might be legitimate. Is that a gamble you’d like to make, though? After all, the security of your home, possessions and family is at stake. For peace of mind and to ensure the utmost quality, stick with professional, licensed locksmiths.

2) Is it really necessary to call a locksmith when I’m locked out of my car?

If you have a spare key and someone to bring it to you, no. Otherwise, it’s always the best option. Police no longer help people who are locked out of their cars unless it’s a true emergency. Attempting to get into your car yourself is not recommended for a number of reasons. It often means breaking a window, which means you have to pay to repair or replace it. Even if you think you have the right tools and know what you’re doing, it’s all too easy to damage something and create an even bigger, more expensive problem.

3) When should I call a locksmith?

A call to a locksmith is in order under a variety of circumstances. It’s the best way to resolve emergency issues like being locked out of your home, car or business. However, locksmiths do a lot more than that. If you’d like to enhance the security of your home or business, for instance, a skilled locksmith can install security hardware, access control systems and other security solutions. We offer all of these services and more, so keep our number handy!

4) I have to use a lot of force to lock my front door. Why is this happening?

Chances are you have a wood door. Over time, buildings settle, shift and otherwise move in virtually undetectable ways. At the same time, wood contracts during dry weather and expands during humid weather. These and other factors affect the alignment of the hardware on your door, which makes it difficult to lock. Our team can assess the situation and develop a solution that suits your needs and budget.

5) What is a transponder key?

A transponder key is a special key that’s fitted with an internal device that receives and transmits data. When it’s placed in the ignition, it sends a signal to an antenna that’s mounted behind the steering wheel. As long as the signal is recognized by the immobilizer, the car will start. If it’s not recognized or isn’t transmitting properly for some reason, the engine won’t run. In this way, it dramatically enhances vehicle security.

6) How was my transponder key programmed?

All vehicles are programmed differently, but the keys themselves have fixed codes. In other words, the keys themselves can’t be reprogrammed; rather, the vehicle must be reprogrammed to recognize a new transponder key. Locksmiths accomplish this by using specialized equipment that varies depending on the make and model of the car. If your transponder key stops working, we can replace it for you and program your vehicle so that it starts.

7) I bought a used car, but the key has some kind of security feature built into it and isn’t working. Should I get a new one from the dealership?

No. The best thing is to let a professional locksmith handle this for you. We can reproduce most of these types of keys, even if they have the latest high-security features. Chances are that we know more about the technology in the key than the dealership does, and there’s no question that our rates for this service will be much more affordable.

8) It’s really difficult to turn my key in the lock. Is it okay to use extra force to make it turn?

This issue typically arises when a key becomes so worn down that it no longer meets the manufacturer’s specifications. Forcing it harder isn’t going to help. In fact, it can actually backfire. As surprising as it may sound, the key can actually break off in the lock if you do this, which will leave you in a very bad spot. Take a proactive approach instead and let our professional locksmiths come up with a suitable solution.

9) Can locksmiths cut new keys using numbers printed on old ones?

Yes, it’s usually possible to take the number off an existing key and use it to cut a new, identical key. Code numbers from padlocks, vehicle keys, filing cabinets and the like can often be used this way, but no locksmith – including ones employed by us – will do so without confirming that the person requesting it is authorized to do so. In other words, you have to prove ownership in some way to ensure optimal security.

10) Can all the locks on my house be made to work with a single key?

Yes, our skilled locksmiths can handle this for you. In fact, you can usually keep your existing locks, and we can then code them to all be alike. To find out if your locks are eligible to be “keyed alike,” just check to see if the key you’d like to use can enter the cylinders of locks around your home. If so, this typically means they can all be keyed alike.